When it comes to guarantees/warranties, the devil is in the detail. Yet most people fail to understand the specifics and shortfalls of their guarantees/warranties, potentially exposing themselves to liabilities that are assumed to be covered. It is important to familiarise yourself with the fine print of the warrantee/guarantee. Discovering too late that the relationship between the manufacturer and ‘approved’ contractor provides a loophole that allows both parties to deny your claim, could leave you holding the bill.

There are two major aspects to a flooring system warrantee/guarantee: